Returns & Exchanges

At Crepdog Crew, we strive to ensure every sneaker and streetwear purchase meets your expectations, offering a seamless process for returns or exchanges within 7 days of delivery. Please ensure all items remain in their original, unworn condition with all tags and security seals intact to qualify.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Once your request is submitted, our team will review the details to ensure the item is eligible for return based on our brand authenticity standards.

• 3.
  Secure Packaging

  Pack the items securely in their original box and outer packaging to prevent damage during transit, ensuring all original tags are attached.

• 4.
  Pickup and Refund

  A courier will be dispatched to collect your package, and upon a successful warehouse inspection, your refund or exchange will be processed within 5-7 business days.