Frequently Asked Questions

Your guide to shopping the latest streetwear and sneakers at Crepdog Crew.

Are all the products sold on Crepdog Crew authentic?

Yes, authenticity is our top priority. Every item undergoes a rigorous multi-point inspection process by our expert authentication team before being listed for sale.

How long does shipping typically take?

Orders are generally processed within 24-48 hours. Domestic delivery usually takes 3-7 business days, depending on your location and the specific courier service.

What is your return and exchange policy?

Due to the exclusive nature of our curated streetwear and sneakers, all sales are final. We only offer returns or exchanges if the product delivered is damaged or incorrect.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also provide secure checkout encryption to protect your financial data.

Can I track my order status?

Absolutely. Once your order is dispatched, you will receive a tracking ID via email and SMS, which you can use on our website or the courier partner's portal.

How do I determine the correct size for sneakers?

We list products in standard US/UK sizing. We recommend checking our detailed size chart on the product page or contacting our support team for specific brand fit recommendations.